Using The Keebles Conveyancing App

Our Conveyancing App is a smartphone App which allows you to liaise with us. The features include viewing and signing documents, uploading documents, instant messaging, questionnaire completion and instant progress updates.

Logging into the App for the first time

When you have instructed Keebles Conveyancing to act for you, if you have agreed to use the Keebles Conveyancing App, you will receive a text message advising you that an email relating to the App has been sent (please note that this can take several hours after instructing us, as we must set up your conveyancing file at our end first).

The email will invite you to download the App (if you cannot see this email in your inbox after receiving your text message then please check your spam folder, and add us to your known contacts):

If you still cannot find this email within 3 hours of receiving your text message, please contact your Solicitor/Case Manager.

Once you have downloaded the App you will receive another email asking you to verify your email address (again, if you cannot see the verification email, please check your spam folder):

Once your email address has been verified you will be able to login to the Conveyancing App.

Using the Keebles Conveyancing App

The App is divided into three areas by icons on the bottom bar – Home, Messages and Process.

Home

This Home area will contain your To Do list. Letters, documents and questionnaires will arrive in here for you to view and complete as necessary. Once you have completed them they will move into the Completed section. The Completed section allows you to see documents etc that you have completed.

Messages

In this area you can liaise with the Solicitor/Case Manager in a text message like manner. You can send and receive messages in this section, and a red icon will show on the Message Icon if you have a new message from us to read.

Process

These are the Milestones that will be reached during the life of the transaction. They will be blank initially but once each milestone is reached you will receive a notification and the Milestone will have a tick against it. If you click on any Milestone it will give you a brief description of what reaching this step means.

Desktop/Laptop Computer Option

There is also a web version of the Keebles Conveyancing App – the link to use is https://keebles.incase.app/login. Your username and password are the same as you use for the App. This is useful if you wish to read longer, more in-depth documents during your transaction. The layout is slightly different, but the same options and icons are all there.

On A Final Note

We hope that you find the Keebles Conveyancing App to be a useful tool during your conveyancing transaction with us. We will always welcome feedback, and if you have any difficulties or comments you would like to make then please contact your Solicitor/Case Manager for assistance.

If you are not a Conveyancing client of ours yet, and are interested in our services, please get a free, no obligation conveyancing quote.