Charise specialises in commercial debt recovery, advising and assisting clients both prior to and following the commencement of legal proceedings. She also regularly provides bespoke in-house training for clients and presents on issues relating to debt recovery and credit control.

She has acted for several clients across the UK ranging from small owner-manged businesses to large PLCs.  Particular expertise acting for steel manufacturers and stockholders, aggregates businesses, logistics businesses, property developers and clients in the manufacturing & engineering and automotive sectors.

Team – CICM – Legal Team of the Year

Next Generation Partners

'Keebles provides a proactive service giving practical assistance wherever possible, and it has a strong and helpful team.' 'Keebles' debt collection solution takes a personal approach and always has the clients best interests at heart. Rather than just trying to chase for a fee, it will look at the best opportunities for collection.' 'Keebles offer an exemplary service for a price below the market average.'

"I have used Keebles for at least 12 years to assist in recovering debts from a variety of sectors. Not only do they have an extremely proficient and successful department, but I have found Charise and her award-winning team to be both practical and helpful in all ways. Their prices are very reasonable especially given the success rate, and they are not afraid to provide the required guidance and assistance, unlike many of their competitors. I have always received a first-class service from Charise and her dedicated team." "I have worked with Charise for around 15 years. I have changed employer and due to the Keebles Teams' service and expertise levels I have introduced the team to my current employer. As long as I am in Credit Management I can undoubtedly say I would not want another Legal Team by my side, they provide a friendly, professional, confidential second to non service that leaves me knowing the decisions taken are always the best way forward for both me as a credit professional and the company I represent."

CICM Affiliate

Working with a wide range of local and national clients, Craig advises on all aspects of debt recovery, both before and after commencement of legal proceedings, in order to provide low cost and effective recovery of outstanding debt.

Craig also has a wide range of experience in insolvency alternatives to debt recovery, and regularly issues Winding Up Petitions and progresses these from the beginning to the conclusion of the Court process in an effort to achieve quick results.

Craig began his career at Keebles in 2015 as an administrative assistant, assisting with the day to day administration duties in the Leeds office and assisting multiple departments, notably the Corporate partner in Leeds with proofreading documents.

Within 18 months of beginning his career, he was then promoted to Paralegal in the debt recovery department and quickly found his feet from issuing LBA’s to commencing legal proceedings. 12 months following this, Craig embarked on the CILEx Graduate Fast Track programme and is due to qualify as a Chartered Legal Executive in Autumn 2021.

Legal Team of the Year at the CICM Awards 2019

"Craig Chappell deals with all of our day to day queries, he will always try and find the best solution not only for us as the client but also the most ethical way in terms of the debt collection. If I ever have a question or query he is always there to help sort the problem"

Associate Member of the CICM, Associate member of CILEx

Curtis provides specialist advice in respect of contested litigation matters. He is particularly lengthy experienced in small claims litigation and advises on all debt related matters from pre-action negotiation, issuing proceedings through to enforcement as well as commencing various insolvency actions.

Curtis has several years’ experience in litigation and is continuing to increase his exposure to higher value and more complex matters. He is currently progressing his way through his Level 6 CILEx to qualify as a Chartered Legal Executive in 2020/2021.

Head Delegate at the University of Sheffield United Nations Debate Duke of Edinburgh Award National Citizenship Service Award

We have had the pleasure of Curtis representing us on a number of occasions. Extremely passionate about the case in hand whilst always extending the highest level of professionalism. Curtis really is an extension to our team that we have unequivocally built a great level of trust in, and is always just a phone call away - Lynn Reeves, Credit Manager at Oak Tyres UK Ltd Curtis took on the case and very quickly recovered a part payment of the outstanding debt. He negotiated with my debtor and worked out a payment plan for the remainder and he consistently pushed them for payments until my total debt was recovered. I would use his services again for any future debtors – Matthew Knight, Managing Director at Akro Valve.

Associate Member at the Chartered Institution of Legal Executive Member of the Chartered Institution of Credit Management.

Izzy joined the firm in October 2018 to assist with all elements of administration within the Debt Recovery department supporting the department administrator.  In 2020 she took over responsibility for all department administration including file opening, client queries and drafting documentation including demands to debtors.

Izzy also assists other members of the team with certain fee earning matters and intends to increase her experience in this area.

Chartered Institute of Credit Management British Credit Awards – “Legal Team of the Year” 2019

Rachel heads our debt recovery department and is also a Partner in the litigation and dispute resolution department.

She specialises in advising companies and individuals on options for recovering sums owed and how best to resolve commercial disputes.

Rachel acts for businesses, from sole traders to PLCs, as well as individuals and advises on matters including complex contractual disputes, director and shareholder disputes, civil fraud, theft of confidential information, enforcement of restrictive covenants and disputes relating to the sale of goods and supply of services.

Rachel has a wealth of experience of advising on a broad range of commercial disputes including:

• successfully prosecuting a civil fraud claim relating to the theft of c.£500,000 of scrap metal from an international stainless steel manufacturer;
• obtaining freezing orders and negotiating the transfer of properties and cash from a client’s former employee and their spouse following a series of frauds committed by the employee over a lengthy period resulting in the misappropriation of c. £1 million;
• Acting for a client in the financial services sector -successfully pursuing a breach of warranty claim and defending a counter-claim for fraudulent misrepresentation, in a week-long High Court trial, in relation to the client’s purchase of a competing business;
• Acting for a client in the manufacturing and engineering sector in a 7 day trial at Central London County Court – successfully pursuing a claim for unpaid sums for a bespoke piece of machinery and defending a significant counter-claim alleging faulty manufacture and poor performance. The case involved substantial expert witness testimony;
• Obtaining an order under the Access to Neighbouring Land Act 1992, in a novel case, to enable essential repairs to a Grade II listed landmark building.

Chartered Institute of Credit Management British Credit Awards – “Legal Team of the Year” 2019

Rachel is an Affiliate Member of the Chartered Institute of Credit Management

Having worked in the Debt recovery industry for a number of years, Tinashe joins the team providing advice on all aspects of debt recovery both before and after the commencement of legal proceedings with the aim of providing low cost and effective recovery of outstanding debt utilising a variety of payment management strategies.

“Chartered Institute of Credit Management British Credit Awards – “Legal Team of the Year” 2019

"We have entrusted Keeble’s with the collection of monies owed to us by ‘reluctant’ debtors for many years now and have always found Tinashe and his team to be efficient and effective in obtaining settlement on our behalf" - David Hardaker “Tinashe is both knowledgeable and helpful, quick to respond and efficient when following up cases. I am very pleased with the work that he has completed.” – Julie Blackwell

Affiliate Member of CICM